Organization data determination based on custom partner entered in transactions
Hi Folks, I want org data determination to happen based on a custom partner(say sales rep) entered in my transaction.Which rule is the closest so that I can apply the same. RegardsJaya
View ArticleOrg unit not visible in the search
Hi All, In the master data maintenance of the organization management , we have created an sales organization unit (O 50000XXX).Function and attribute values for sales scenario has been...
View ArticleBounce Management issues in CRM 7.0
Hello All, I'm currently setting up bounce management in CRM 7.0. Below are the settings i have done in the system.Handle all hard bounces using dynamic bounce processing(bounce rules)1. Event Linkage:...
View ArticleCRM Survey Cookbook or guide
Dear forum colleagues, Im looking for documentation on Crm Survey Suite. I have been trying to find guides or cookbooks in this forum, but have not seen any. Does anyone know where can I find them or...
View ArticleSegment Builder: Error in Graphical Modeler "JAVA APPLET"
Hi Experts, I'm trying to use the graphical modeling Segment Builder, but the system shows the block modeling with no information or item and the warning message: "Java Applet Window". I'm using SAP...
View ArticleLoyalty Management Best Practise Configuration Guide
Dear all, we set up Loyalty Management in our Demo-System (CRM 7.0 Level5) as it is described in the SAP CRM Marketing book. Unfortunately we still have problems with:- sales order integration -...
View ArticleCampaign Id auto generated for campaign element but not campaign
Hi Experts, Whenever I create a campaign the Campaign Id is blank and I am entering an Id manually.But when I create a campaign element the Campaign element Id is autofilled like C-xxxxxxxx.How can I...
View ArticleELM: File upload not happening
Hi, I have made all necessary configuration for ELM (including the activation of workflows); everything seems to be fine but when I am uploading the file, nothing happens. There are no error or warning...
View ArticleCampaign: Assign suitable employee responsible based on his availability...
Hi Experts I want create activities for the BPs of the Campaign/target groups. During this activity creation system need to pick up/assign the suitable employee responsible based on his availability...
View ArticleWhere to see activities, which are created for the campaign with target group
Hi I have created a Communication Method in SPRO -> CRM -> Marketing -> Marketing Planning & Campaign Management -> Campaign Executtion - Define Communication Method : Activity has been...
View ArticleCampaign's ProfileSet- Attribute list is not appearing properly
Hi Experts In the Campaign's ProfileSet- Graphical Modeler, Attribute list is not appearing properly as below. Is there any thing need to do for proper visibility of the Attribute list. RegardsHamid
View ArticleSegmentation on Objects (iObjects, 1Order)
Hi all,we've got the requirement to get iObjects and 1Order Objects like Activities, Leads, Cases in a target Group to improve the Performance during campaign execution where we want to achieve a...
View ArticleCreate marketing attribute
I need to create a new marketing attribute "Balance". The balance is stored in the table LOYD_PT_ACCT. Please, tell me how to create a marketing attribute to pull the value from this table? We are...
View ArticleChange History for Campaign (View or Table)
Hi there, we would like to have detailed information about the change history of an individual campaign. 1) In which table is the change history stored for a campaign ?2) Is there a specific view for...
View ArticleMarketing attribute value different in Display/Change mode
Hi all, For a particular customer when we are trying to see the marketing attribute value using the transaction BP, then we see different values in display/change mode. We have checked at the table...
View ArticleLoyalty Management Best Practise Configuration Guide
Dear all, we set up Loyalty Management in our Demo-System (CRM 7.0 Level5) as it is described in the SAP CRM Marketing book. Unfortunately we still have problems with:- sales order integration -...
View ArticleELM: File upload not happening
Hi, I have made all necessary configuration for ELM (including the activation of workflows); everything seems to be fine but when I am uploading the file, nothing happens. There are no error or warning...
View ArticleLoyalty Management- Finance integration
Dear All, At the end of the day, all loyalty points are liabilities for the companies who runs loyalty program. These liabilities in terms value (for example 10 loyalty points equal to 1 USD) has to be...
View ArticleVery Urgent: Contact Factsheet & Account Factsheet
1) If we position CVI & ADT only, as per old licensing terms, will the customer get ‘Contact Factsheet’ & ‘Account Factsheet’ as shown below? Or for these views does one need SCI to be...
View ArticleSales order in loyalty IC agent doesn't show points
Hi Experts, I have tried to implement a loyalty management integrated with sales order. I configured according to this document. SAP CRM - Item Category, Transaction type, Item category...
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