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Segmentation on Objects (iObjects, 1Order)

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Hi all,

we've got the requirement to get iObjects and 1Order Objects like Activities, Leads, Cases in a target Group to improve the Performance during campaign execution where we want to achieve a direct access to the above mentioned objects.

 

Therefore we created transparent tables in the CRM System which will be fulfilled by a CRM ABAP Programm or by a BI query.

Currently we are facing two main issues:

 

  1. If we combine filters from two different objects in the Segment Modeller then the Count will turn to 0, even if there are entries available for both objects in the respective tables
  2. due to some restrictions we need to create to an Lead ADS table for BI and also a transparent table for Leads fulfilled by CRM. Using now filter from attributes assigned to the BI table and filter assigned to the CRM table the objects will be listed twice in the target Group

 

In customizing the General Settings for Segmentation for Variant of  Intersection of Objects is set to Option 2 (Intersect, Partner, Object, and Partner Function). Therefore our expectation is that for issue 1 the target Group should include the BP with the assigned objects and for issue 2 we expect that the objects should not displayed twice.

 

Below you will find an example for the second issue.

General_Settings.png

Attribute_List_Leads.png

SegmentModeller.png

TargetGrp.png

 

Has some facing the same issue? Do we miss anything? Please advice.

Thanks to all for your support.


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