Quantcast
Channel: SCN : Popular Discussions - SAP CRM: Marketing
Viewing all articles
Browse latest Browse all 2001

Campaign: Assign suitable employee responsible based on his availability (location/time) to Activity

$
0
0

Hi Experts

 

 

I want create activities for the BPs of the Campaign/target groups. During this activity creation system need to pick up/assign  the suitable employee responsible based on his availability (location/time).

 

How to achieve this functionality?

 

Till now have created a Communication Method in SPRO -> CRM -> Marketing -> Marketing Planning & Campaign Management -> Campaign Execution - Define Communication Method : Activity has been configured. I have created infoset/data source/attribute list as prerequisite to create costume segmentation.

 

 

Now while creating activity, system need to pick up/assign  the suitable employee responsible based on his availability (location/time). Please help to achieve this functionality?

 

 

Regards

Hamid


Viewing all articles
Browse latest Browse all 2001

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>