SOS Survey through e-mail does not reset answers for every user!
Hello SAP Guru’s Currently we are sending a survey through an Automated Campaign by E-mail. The Mail gets perfectly to every BP e-mail address in the segment, I used 5 different e-mail addresses to...
View ArticleOffline Approval without using workflow
Hello Experts, I need to send an email with Confirmation or Rejection. After receiving this e-mail and clicking proper link (Confirm / Reject) new e-mail message window should open, for example in...
View ArticleNot able to view changes made in AGXZ application in Sales Manager
Hi,I am using SMP 3.0 and SAP Sales Manager 2.7.After I make some changes in any screen (in Eclipse), I publish the AGXZ file to server, and in SMP cockpit I publish the new version. But in SMP client...
View ArticleCampaign segment builder using Flex-UI : Filter condition combinations
Hi Experts I am working on Campaign segment builder using Flex-UI. I see some possibilities and limitations as mentioned below. Can you any expert answer my questions. Possible: OR between filter...
View ArticleELM- Is campaign mass generation possible ?
Hi All, Requirement is to create multiple campaigns through upload in CRM.In ELM we don't have any option to create mass campaigns. Please suggest how to achieve this? Regards,Nalini
View ArticleScreen become blank during the Manual Target Group creation
Hi SAP,In the Marketing Segmentation, there is an option to allow the manual Target Group creation. I have a list of 5000 BP and I upload it via "Import Business Partner". It is just 5krecords and the...
View ArticleUpload Account to SAP hybris Marketing (customer engagement intelligence)
Hello community, I am trying to setup a demo for SAP hybris Marketing (f.k.a. customer engagement intelligence). Therefor I already uploaded contacts and interactions via function module...
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How to achieve Number Ranges in third party CRM tool and in SAP CRM
Hello Guru's, My business requirement is I have to create LEAD from third party CRM tool to SAP CRM and vice versa i want to maintain number ranges for created lead in both side.How can I achieve this...
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Understanding of Segment Display Distribution button functionality
Hi Experts When I click on Display Distribution, it shows the count for given filter criteria. And also it shows value for others (563) and No Values (35612). The addition of others and No Values is...
View ArticleHow to create personalized mail
Hi Experts, Would you please explain me the procedure/steps of personalized mail creation in sap crm marketing.Kindly help me out with detailed steps for better understanding. Thank you. Regards,Maddy
View ArticleLoyalty Management Best Practise Configuration Guide
Dear all, we set up Loyalty Management in our Demo-System (CRM 7.0 Level5) as it is described in the SAP CRM Marketing book. Unfortunately we still have problems with:- sales order integration -...
View ArticleDynamic attribute in CRM Loyalty
Hi,I am creating a new dynamic attribute for Year to Date total amount spent by a customer when a member activity gets created. I created the dynamic attribute in SPRO under the...
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Segmentation Basis count is not updated
Hi Expert,In CRM 7.0, EHP3, we defined Segmentation Basis using Target Group report. This is scheduled in 2-step batch job. However, job completed successfully without updating the segmentation Basis...
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dynamic attributes
Hello experts. Faceв with trouble in my job.I need to create an attribute set for segmentation by dynamic attributes names and values in loyd_msh_msdyn table.just short explain how data lies in table.;...
View ArticleLead Nurturing - Qualification Level
My customer is working on lead nurturing and have the following criteria:Use campaign management to send out communication to customers with an existing lead.Use an email and a survey to communicate to...
View ArticleMobile/SMS Campaign Management using SAP CRM
Is anyone here using/interfacing SAP CRM into their mobile/SMS campaign management? I'm looking for information on the specific points: - Do you generate the actual SMS campaign from CRM?- How are...
View ArticleCRM Survey Cookbook or guide
Dear forum colleagues, Im looking for documentation on Crm Survey Suite. I have been trying to find guides or cookbooks in this forum, but have not seen any. Does anyone know where can I find them or...
View ArticleSegmentation Model not working in IE11
Hi, I am not able to launch segment builder screen on IE11. It keeps on loading. However, I am able to launch the same on latest mozilla. Can anyone help me fix this as I cannot ask the customer to...
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Understanding of Segment Display Distribution button functionality
Hi Experts When I click on Display Distribution, it shows the count for given filter criteria. And also it shows value for others (563) and No Values (35612). The addition of others and No Values is...
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Empty filter search result in segmentation
Hi everyone, I have created an Attribute List to use for segmentation. It turns out, when I want to add a filter, and I click on the attribute, then i press "Select filter", the pop-up that appears,...
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