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Need more info on Social Media Integration in Marketing for CRM 7.0 Ehp 3

May 11, 2015, 1:25 pm
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Hi ,

 

Looking at the Release note of CRM 7.0 Enhancement Package 3 , it seems we can have the Social Media Integration in Marketing , I understand by that the Twitter , Facebook, etc ,, link and feed .

 

Of course maybe to have the mapping and explode some of the data we have to paid a fee to  SAP , Twitter , Facebook, or a 3th Party (Integrator).

 

Do you have a presentation on this topics , or somebody we could contact is order to understand more and have an overview of this functionality , ....

 

I did look at the release note and http://help.sap.com/ but the documentation is very limited

 

 

Thank you .

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Rebate condition records with accruals

May 8, 2015, 8:52 am
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Hi there,

 

We have TSM and ECC integration. When an activity is released in CRM, Rebate agreement with condition records are created in ECC. This is working fine.

 

Issue is for a particular condition type and for materials, the condition records are created with Accruals value. We expect the accrual value as zero in the condition records.

 

I am more of an SD consultant and have little knowledge on CRM/TSM. I did search online help and unable to get any clue.

 

Appreciate any leads.

 

Thanks in advance.

 

 

 

2015-05-08_16-43-39.jpg

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Error Memory on Planning in TPM

February 5, 2013, 3:22 pm
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Hi expert's,

i have this error on Planning Section of Trade Promo : BWlock Server : No free Memory to extend lock table.

CRM_ERR.PNG

 

In BW, in the transaction RSPLSE only CRM_MKTELM is the lock characteristic.

 

The parameter abap/shared_objects_size_MB = 200.

 

Now in BW , in the shared object memory is free: 40.960 bytes.

 

Could you help me?

 

Thank's a lot.

 

Kind Regards

 

A.

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planning profile creation in budgeting in marketing plan

November 26, 2014, 2:31 am
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Dear all,

Please explain me how to create the planning profile and assign it to planning profile group in budgeting in marketing plan.I am unable to create the planning profile while creating the planning profile group.Please brief me.

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How to determine(Redeem) the Voucher/Coupon With ECC sales order

February 6, 2015, 1:18 am
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Hello All,

 

We have the following requirement from Business, We have coupon campaign in CRM. The Coupon will be distributed to customer , where customer can redeem that coupon for his next order. Sales orders will be created in ECC. How the coupon will get determined in ECC sales order creation.

 

I know that we can determine the campaign in ECC sales order. Whereas i would like to know if need to redeem the voucher against ECC sales order How to link Voucher with ECC sales order.

 

Regards

 

Ashwin

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Link more than one campaign or campaign element to a lead

May 11, 2015, 10:52 am
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Hi ,

 

In standard CRM can we link more than one campaign or campaign element to a lead .

 

The business case will be the Lead is created with one link to one specific campaign or campaign element . But after that other marketing events for the same contact will have to be linked to the same leads (if open) . If not too many leads can be open with the same contact .

 

Thank you

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segment builder

May 16, 2015, 12:04 pm
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Hi Gurus,

Please Clarify who all are the teams involved in marketing segmentation as i am confused a bit ,as marketing segmentation is basic for the reporting purpose & to know the various segmented (small areas performance & their reviews) .so to know the clear picture & compare for the decision making purpose

 

Is this much associated with BI teams ?

what are the limitations for SAP CRM in marketing segmentation as i found BI is involved in this as well .Please help for the same .

 

Thanks

Bishal

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segment builder

May 16, 2015, 8:44 am
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Hi Gurus,

Please Clarify who all are the teams involved in marketing segmentation as i am confused a bit ,as marketing segmentation is basic for the reporting purpose & to know the various segmented (small areas performance & their reviews) .so to know the clear picture & compare for the decision making purpose

 

Is this much associated with BI teams ?

what are the limitations for SAP CRM in marketing segmentation as i found BI is involved in this as well .

 

Thanks

Bishal

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How to transport Loyalty Reward Rule Groups and Rules to other client?

July 29, 2013, 7:34 pm
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Dear Experts,

 

I have created few RRG and reward rules in a loyalty program. As I understand from SAP documentation, we use transaction CRM_FDT_TRANS to transport rule.

 

However, when I run this transaction, nothing is pulled out. And when I observe table CRMD_FDT_RULE, the TRANS_FLAG is (blank). I would assume it should hold "Y" (to be transported).? Is this the correct assumption ?

 

 

The question is: how do I transport my reward rules from DEV client to PROD client ?

 

Any advice will be much appreciated.

Cheers,

 

Rgds,

Benny

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Creation and usage of Control Groups in Segmentation

May 11, 2015, 3:50 am
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Dear Experts,

 

We have a requirement to create and use Control Groups to compare the effectiveness of a Campaign Execution. I would like to know how to use this Control Group concept in a E-Mail Campaign Execution.

 

The requirement is also to create a control group based on % of an existing target group. If the Target Group has 100 BP's, then the control group should be a random 10% of this target group, so the control group should contain 10 BP's.

 

All I could get from SAP help site is the below link where in not much information is shared.

Control Groups - Target Groups - SAP Library

 

Could you please share your expertise in working in this topic. It would be of great help.

 

Thanks,

Siraj

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Segmentation based on objets without TREX?

May 28, 2015, 2:34 am
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Hello!

 

We need to segment based on IS-U POD attributes. Regarding link Segmentation Based on Objects (Objects in CRM) - Segmentation - SAP Library we must activate business function High volume segmentation (CRM_MKT_HVS) but we have infrastructure limitations to install a TREX. Is it possible to use classic segmentation based on objects without TREX and only activating business function CRM_MKT_HVS?

 

Thanks!!

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Update AET fields using Rule engine

June 1, 2015, 2:20 am
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Hi,

We have added few Z fields in the Membership table (LOYD_MA_SPECATTR) and would like to update these using the rule engine.

I have added these fields in the Rule builder customizing for condition group MSH.

 

In rule modelling the F4 help for these fields is not available (though I have the help type maintained for this attributes).

 

Wondering if updating the AET fields using the rule engine is actually supported in standard. Do we need to use any BADI's?

 

 

thanks

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Marketing Budget using Bw-BPS & PS

May 26, 2015, 5:04 am
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Hello Gurus

 

We are Implementing Top_down Budgeting solution Via SAP CRM using BW-BPS & PS. We needed some help in integration.

When Budget is planned at Marketing plan & hierarchy  level it goes in BW system & a Project/WBS is created in PS.

Now point here is that budget should be committed through BW & available in ECC (PS). This is where we are not clear as to how this work.

we referred to a couple to links & blog like

Marketing Planning and Budgeting (SAP Library - SAP Brand Management)

Please help us understand the link between BW & ECC for Budget transfer

 

Regards

Rohit

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How to change the Tier in same Activity?

June 1, 2015, 1:52 am
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Hi,

 

 

I have created a loyalty program and some rules.In that one rule is like when ever points earned >=500.The tier should be changed.

 

For this i have created a rule for tier transition.

 

Problem is suppose member has earned 450 points in the present activity he got 50 points total 500.The tier is not getting changed in the next Activity.

 

Can anybody help me how to change tier in same Activity.

 

Thanks,

Hari.

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SAP Hybris Marketing - SAP CRM Loyalty data replication

May 29, 2015, 9:04 am
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Dear Experts

 

I am working in a scenario where SAP CRM 7 Loyalty (on HANA) is already implemented and we have requirements about being able to use SAP Hybris Marketing (formerly SAP CEI - Customer Engagement Intelligence) segmentation based also on SAP CRM member activities and SAP CRM activities information.

 

In our context, SAP CRM and SAP Hybris Marketing will be deployed on the same SAP HANA database ( see deployment scenario C in https://websmp106.sap-ag.de/~sapidb/011000358700000807912013E ) and SAP CRM is handling approximately 100 million of member activities per month.

 

Could you please help me in understanding:

 

- how SAP CRM activities can be mapped in Hybris Marketing (e.g. apart from using Hybris Marketing interactions and extending them in order to manage fields that are not supported in the standard solution, is there a more suitable way? In this case, the same information will be replicated in both systems and therefore should this should be taken into account for sizing purposes?)

 

- data replication: if we map CRM activities to Hybris Marketing interactions, then we might activate for example replication through RFC or do you know if there is a standard replication from CRM to Hybris Marketing for loyalty information?

 

 

Thanks a lot

 

Laura

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Dump when creating campaign, within WEB ui

May 25, 2015, 3:22 am
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Hi gurus,

 

I have the below error when I try to create a campaign

 

error1.JPG

 

the thing is in this include at line 114

 

error2.JPG

 

So when I see the structure, it does not contain any field SEPA_MNDID. I try to re-activate the module function but this message appears.

 

Capture.JPG

 

I took a look at note 1791162, but the things is a have a newer version of this

 

comp.JPG

 

 

Any help would be quite useful.

 

Thanks in advance.

 

Regards,

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CRM Survey Cookbook or guide

May 23, 2013, 6:24 am
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Dear forum colleagues,

 

Im looking for documentation on Crm Survey Suite. I have been trying to find guides or cookbooks in this forum, but have not seen any.

 

Does anyone know where can I find them or can anyone share them?

 

Best regaards

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Radha Krishna

May 31, 2015, 9:42 am
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Hi Gurus,

 

              I am looking for SAP CRM TPM trainer in Banglore so please kindly let me know which institute covering TPM. I will join in that institute please call to below number if any body redy to teach me TPM

 

Contact Nummber               8105561343

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Creation of Segmentation Model

May 26, 2015, 1:23 pm
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Dear Champions ,

 

I am new as SAP CRM Functional Consultant , therefore i hve not much expertise on campaign and segmentation model . I am willing to do segmentation through Info Sets CRM_MKTTG_BP_ADDR and Attribute List BP_CUST_ADDRESS, in which i use Country Key as Attributes with option Pakistan and Germany . I am willing to test by creating a target group of BP Records with Pak as country.


But when i am going to create a target group by dragging the option Pakistan into BP Record Data ( Refer Screen Short SM-1 ) and Select an option KEEP  , than i created on option of Create Target Group on Profile than i get msg "Pakistan Traget Group not created ". (Refer screen short SM-2).

Later i repeat all step again and then i click on option COUNT on Profile then after 5-10 minutes i got another error  "HTTP Request Error" (Refer Screen Short SM-3). I still could not understand why such errors are coming ? May be i am missing any thing in configuration.

 

 

Please guide

 

lot f thanks

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In loyality management i want to implement the badi for calculating the rules in loyality management?

May 17, 2015, 11:19 pm
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Hi Team,

 

My requirement is i want to implement the badi for calculating the rules in  loyality management ? And i want to implement badi as below points.note number - 1222887,so iam new to Loyality management could you please explain in detail.

 

2.2 New Actions

1. Define new actions in SPRO on BBPCRM

2. Implement the BADI LOY_CUSTOM_ACTION ( Enhancement Spot LOY_CUSTOM_ACTIONS ) on CRMLOY

3. For each new action, provide code in method ACTION_EXECUTE using a CASE..WHEN statement for the

parameter IV_METHOD.

Parameters for the method are

IV_METHOD The method name

IV_ACTION_PARAMS Parameters and values for the action

IV_LOG_REQUIRED Are logs to be returned

EV_ERROR Error in execution the action

ET_LOGS Logs in table format

See code in CL_LOY_PROC_ENG_HNDLR::ACCRUE_POINTS for SAP defined action 'Earn Points'. The

parameters for ACCRUE_POINTS is pre-defined, and cannot be changed. Custom actions can have

same/different parameters as applicable and is passed via IV_ACTION_PARAMS parameter. Note that this

BADI is called for all custom defined actions.

 

Thanks

Kalpana

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