Loyalty Management: Membership Notifications (Outbound Correspondence)
Am I correct in my understanding that Outbound Correspondence for loyalty memberships do not use PPF? (I am talking about the notifications processed with RCRM_LOY_OUTBND_PROCESS_QUEUE). If so, what is...
View ArticleCRM Survey Cookbook or guide
Dear forum colleagues, Im looking for documentation on Crm Survey Suite. I have been trying to find guides or cookbooks in this forum, but have not seen any. Does anyone know where can I find them or...
View ArticleButton configuration issue
Hello everyone!We upgraded SAP CRM to EHP3 and as i heard there should have been button configuration function avaliable in WEBUI. But there is not...May be we need to switch it on? Or check any...
View ArticleReplicate Campaign from SAP Hybris to SAP CRM on premise
Hi, Can any one suggest me a solution for replicating Created Campaign in SAP Hybris Marketing to SAP CRM on premise. Where later i can search and find Campaign and add Target Group in CRM. Thanks in...
View ArticleTime Zone in call list
Hello All, Currently, In my call list time zone after uploading the call list shows my time zone i would like to see the account's time zone. Is there a way to fix this issue and bring my account's...
View ArticleRequirement for implementation of Interaction center
Hi,We are working on SAP CRM 7.0 ehp1. I need to implement the functionalities of interaction center. Please let me know if any other SAP component needs to be installed to implement the Interaction...
View ArticleThere are tables for condition type ZCB0 but they cannot be maintained
Hi, I'm encountering a problem with Conditions in SAP CRM 7.0 - TPM scenario. Here you can find the error: "A condition type was selected that cannot be maintained in this system or for which there are...
View ArticleDocumentation regarding Campaign Approval Workflow
Hello, Can anyone point me to some detailed documents that explain how the standard campaign approval workflow scenario works? What all configuration is required to implement this scenario? Thanks...
View ArticleButton configuration issue
Hello everyone!We upgraded SAP CRM to EHP3 and as i heard there should have been button configuration function avaliable in WEBUI. But there is not...May be we need to switch it on? Or check any...
View Articletable to fetch campaign details
hi experts,I am facing an unique issue;I am trying to fetch contacts linked to the campaigns,which I am able to fetch using tables CRMD_MKTTG_TG_I to find TGs based on BPTable CRMD_MKTPL_TGGRP to...
View ArticleTREX or SAP HANA for High Vol Segmentation
Hi,I just wanted to know does SAP HANA can be used instead of TREX for high volume customer segmentation in SAP CRM Marketing? Anybody had experience/knowledge of using HANA on SAP CRM, does this works.
View ArticleCampaign Automation - Follow Up steps after Inbound not triggered
Hi,I am using SAP CRM 7.0 EHP1 version.I am trying to replicate Campaign Automation scenario. Here i am using all standard workflows hence no customization is involved here.I am able to recieve BP...
View ArticleActive version BDoc type MKTPL_MKTELEM is not consistent in the table TRANS
Hi, While trying to release a transport request from Dev to QA I'm getting an error with Return Code 8:"Active version BDoc type MKTPL_MKTELEM is not consistent in the table TRANS."I haven't made any...
View ArticleCrm function module to add days to date
Hi All,I need name of function module in CRM which adds no. of days to a date and outputs new date .The FM RP_CALC_DATE_IN_INTERVAL does not work in CRM .Thanks in advance..
View ArticleHiding System Status in Campaign Screen
Hi Everyone, I have created a Custom Status Profile for Campaign and assigned it to a Campaign Type. Now when I checked in Campaign Screen ,System is showing both System Status and User Status....
View ArticleCampaign Tracking
Hi All, Our client using the EHP3 and our requirement is Track the campaign response. We are executing the Email campaign to different target group of customer and client wants to know how many people...
View ArticleHow to create personalized mail
Hi Experts, Would you please explain me the procedure/steps of personalized mail creation in sap crm marketing.Kindly help me out with detailed steps for better understanding. Thank you. Regards,Maddy
View ArticleAgainst one lead there should be only one opportunity has to be created...?
Hi experts Can any one tell me how can i restrict system to restrict Against one lead there should be only one opportunity has to be created...? Scenario: end user should only create only unique...
View ArticleEmpty filter search result in segmentation
Hi everyone, I have created an Attribute List to use for segmentation. It turns out, when I want to add a filter, and I click on the attribute, then i press "Select filter", the pop-up that appears,...
View ArticleBounce Management in SAP CRM 2007
Hi Experts,we have SAP CRM 2007 and I have a few questions about Bounce Management.It is a very simple scenario, so it´s fine if only hard bounces for incoming EMails are handled.1) Do you need ERMS...
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