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Unable to generate URL for Survey form created
Dear All,I have created a survey form in CRM Web Ui, However when I click on generate URL, I am not able to get file drop down option as a result of which I am not able to attach the survey form URL to...
View ArticleDifference between a target group and segment?
Hi experts,I´m very new at the topic "CRM Marketing" and currently reading some material (wiki, book, etc) regarding Marketing and trying to understand the elements and processes. Could someone please...
View ArticleELM Issues
Dear All, I have couple of issues on ELM -> We have got a file from external parties with BP Number in one column which could be either Person or Organisation. How to create one mapping format which...
View ArticleFact Sheet in Account is not opening
Dear Gurus !!!! I am facing Problem opening of Customer Account Fact Sheet . 1. If i click on FACT SHEET then i am getting an BSP Error (Refer:FACT SHEET 1) 2. If i click on PDF FACT SHEET then...
View ArticleELM Issues
Dear All, I have couple of issues on ELM -> We have got a file from external parties with BP Number in one column which could be either Person or Organisation. How to create one mapping format which...
View ArticleInsert image in mail body
Hello Guru's As I have to insert image/signature in body of email. I can use colored text by clicking html option. But the issue is I am unable to insert image or drag and drop. When I use insert image...
View ArticleMobile/SMS Campaign Management using SAP CRM
Is anyone here using/interfacing SAP CRM into their mobile/SMS campaign management? I'm looking for information on the specific points: - Do you generate the actual SMS campaign from CRM?- How are...
View ArticleTo get the Target Group details
Hi Gurus, Unfortunately, we have lost the details of Target group output file after the generation in CRM Web-client. Would like to know what is the best way to retrieve the output of the Target group...
View ArticleHybris Marketing: Which development language
In wich language CEI or (new) Hybris Marketing has been developed?How can it be modified apart from customizing?Thanks
View ArticleAssignment block General details missing in Campaign
Hi Folks, I created new business roles and assigned to new test users in my system.When I create a campaign,general details assignment block is missing for these business roles.For existing business...
View ArticleBackground job for CRM_MKTTG_GENERATE_SEG_MODEL abrupted
Hi *, We are dealing with several target groups we update in background by using standard report CRM_MKTTG_GENERATE_SEG_MODEL with a frequency of 5 minutes each. Unfortunately some of the jobs are...
View ArticleELM Issues
Dear All, I have couple of issues on ELM -> We have got a file from external parties with BP Number in one column which could be either Person or Organisation. How to create one mapping format which...
View ArticleFact Sheet in Account is not opening
Dear Gurus !!!! I am facing Problem opening of Customer Account Fact Sheet . 1. If i click on FACT SHEET then i am getting an BSP Error (Refer:FACT SHEET 1) 2. If i click on PDF FACT SHEET then...
View ArticleEmployee Target group/Segmentation based on organization or position or div
Dear Experts, We have a scenario where we have downloaded the CRM org structure from ECC. We need to create a Employee segmentation / target group based on the org structure. i.e. organization or...
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Error:- Details Item 10: No item category could be determined
Hi team, I am getting error on user enter serial number on header item 10 value is coming ..i don;t want to display item here.how to remove this entry.and error is showing. DiagnosisNo matching item...
View ArticleLoyalty Management: Membership Notifications (Outbound Correspondence)
Am I correct in my understanding that Outbound Correspondence for loyalty memberships do not use PPF? (I am talking about the notifications processed with RCRM_LOY_OUTBND_PROCESS_QUEUE). If so, what is...
View ArticleCRM 7.0 Web UI - Authorization for Mail Forms
Hello Gurus,II have 2 companies on the same SAP CRM, each one with his own Marketing´s department, then I need segregate the mail forms.I´ve executed the form creation with activated trace (ST01) and...
View ArticleMaintenance marketing attributes
Hiii, can anyone explain me how and where to maintenance the marketing attributes in CRM 5.0. My intention is to remove some marketing groups in Interaction WinClient. Thanks in advance,greetings,John
View ArticleLoyalty Management Best Practise Configuration Guide
Dear all, we set up Loyalty Management in our Demo-System (CRM 7.0 Level5) as it is described in the SAP CRM Marketing book. Unfortunately we still have problems with:- sales order integration -...
View ArticleCRM to BW; how to established link respondent and survey
Hi all, I'm new to CRM and I have a question regarding the link between a survey and the respondent in BW using CRM Survey Suite. Our setup is as follows: 1. We are using CRM_Survey_Suite to define...
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