How to create personalized mail
Hi Experts, Would you please explain me the procedure/steps of personalized mail creation in sap crm marketing.Kindly help me out with detailed steps for better understanding. Thank you. Regards,Maddy
View ArticleBasic query reg SAP CEI ADT
Hi All, I am working on a small demo application to showcase SAP CEI segmentation on Hana DB. As of now we are setting up the system. I have a very basic query regarding the graphical segmentation...
View ArticleCampaign and Purchase Requisition Integration
Hi 1. Campaign created and Released. Purchase Requirement details ( Purchase Goods/service, plant, Estimated Cost price) has entered and then saved. 2. Once the Campaign is saved a PR will be created...
View ArticleDinamic Survey Suite
Hello everybody, I would like to ask something related with 'surveys', basically explaining and, if it is possible to do what I want help me, if it is not, tell me as well for not being all the day...
View ArticleHow to assign marketing attributes in bp(CRM-ABAP)
Hi , My functional team has configured marketing attribute profile and set and is available in change mode of tcode BP.But I need to choose the profile from list and then click assign marketing...
View ArticleBI to CRM in Query execution Marketing
Hi Gurus,We have a requirement in creating a query in SAP BI and use the same in Marketing to create Datasource. There is one Z table and we had append to the extractor to BI and the BI had configured...
View ArticleCRM Survey Cookbook or guide
Dear forum colleagues, Im looking for documentation on Crm Survey Suite. I have been trying to find guides or cookbooks in this forum, but have not seen any. Does anyone know where can I find them or...
View ArticleCampaign
I am a beginner in this world so forgive me if the question is fool, also about my english, I´m not native. So, the thing is I need to make a campaign based on a target group as following: Marketing...
View ArticleHow to send emails to multiple contact persons in a Corporate account
Hi Guys, I am currently working on segmentation where in i am segmenting customers and further want to target an email campaign to them.This way I want to hit emails to multiple contact persons in...
View ArticleHierarchy view in Marketing Calendar
Dear experts, We have a Marketing Plan and below this we have one or more Trade Promotions. But when we are searching M-Plan and TP in Marketing Calendar, we are not getting any hierarchy view.We are...
View Articlesap survey repository xml parameter http
Hi, Can somebody help me with the parameter xml ind the survey repository?For http xml, I have to implement Code like this: ...<SurveySystemParam Action="http://sss:ppp/yyy/SAPSVY?cmd=svyResult"......
View ArticleEvent based campaign when complaint has status closed
Hi, In CRM system when complaint has status closed then, Consumer should receive a Feedback Survey URL, when customer fills form, then it should appear in CRM activity . 1. If Customer has replied to...
View ArticleLoyalty Management Best Practise Configuration Guide
Dear all, we set up Loyalty Management in our Demo-System (CRM 7.0 Level5) as it is described in the SAP CRM Marketing book. Unfortunately we still have problems with:- sales order integration -...
View ArticleLeads Search List shows incorrect Employee Responsible
hello Experts, I am trying to create leads using Campaign. So all the leads would have one owner who runs the campaign but the employee responsible and Sales Rep would be determined based on business...
View ArticleLoyalty Management - Update of Dynamic Attribute
Hi All, I have another question in reference to the calculation of the value for a dynamic attribute. Calculation should be as: Actual Value of Dynamic Attribute Z_DEMO_DYNAMIC_ATTRIBUTE +...
View ArticleCustom rules in campaign automation
Hi experts,can you provide some how to documents on creating custom rules? I think I have to enhance an existing BAdi? This can be done in spro->...->BAdI: Enhancement for Rule Processing in...
View ArticleAlerts to be triggered to employee responsible of the campaign
Hi Guys, I have a client requirement wherein i need to trigger alerts(SMS&Email) to employee responsible for the campaign.Say I want to run a campaign next month.Then I want alerts to be triggered...
View ArticleAutomatic determination of Partners involved in a lead transaction
Hi Folks, When I create a lead transaction,enter a prospect number, partners like employee responsible,contact person(s) get automatically filled.I have two more partner functions involved in the...
View ArticlePartner function in Lead
Dear all,Can we assign Sold to party,Bill to party/Payer in PDP(partner determination procedure) attached to Lead?It allowed me only prospect,employee responsible person,contact person only.Why does...
View ArticleEvent based campaign when complaint has status closed
Hi, In CRM system when complaint has status closed then, Consumer should receive a Feedback Survey URL, when customer fills form, then it should appear in CRM activity . 1. If Customer has replied to...
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