Hi All,
When we change the Account in existing Lead, Employee responsible is changing automatically with the User. Our customer is not required this behavior. They don't want re-determination after changing the Main Account.
In customization, we have blocked the re determination. Remaining every thing fine.
We are Opening a lead and making sure that I am are not the user of the lead and that user and employee responsible are not the same person.
(I can be the employee responsible).then once clicked on edit, automatically employee responsible will change with the User.
It is working fine in Sales Employee role and Sales Manager role. But same is not working for Tele Sales Employee role.
Could any one please let me know, why system is behaving like this ?
Thanks and regards,
Hari