Objective: Creation of a Marketing Profile Set based on the standard CRM_MKTTG_BP_BIRTHDATE Infoset thru the WebUI Segment Builder.
Problems: Standard CRM_MKTTG_BP_BIRTHDATE Infoset DOES NEVER RETURN ANY RESULTS on the segmentation builder of the WebUI client (no matter the filter you specify).
Other cases: However if we create a new Data source with data "Extraction from Query" (transaction RS02) based on this standard CRM_MKTTG_BP_BIRTHDATE Infoset and we test the functionality using transaction RSA3, IT DOES RETURN RESULTS (using the same filters as in the segmentation builder)! Of course the segmentation builder works with other attribute lists.
Steps followed:
- Review Standard Infoset CRM_MKTTG_BP_BIRTHDATE (Transaction SQ02).
- Review Data Reading Program code: do we have to change the standard code? We have only remove the "BREAK-POINT" statement.
- Creation of a Data source based on the standard CRM_MKTTG_BP_BIRTHDATE Infoset (Transaction CRMD_MKTDS).
- Creation of an Attribute List based on that standard Data source and selection the Birth date as a filter in the Attribute list (Transaction CRMD_MKTDS).
- On the segment builder of the WebUI set any filter (Example: “TODAY”).
Steps in detail:
- Review Standard Infoset CRM_MKTTG_BP_BIRTHDATE
- Creation of a Data source based on the standard CRM_MKTTG_BP_BIRTHDATE Infoset
- Attribute List
- Segment builder of the WebUI (Production Environment samiescrp1.corp.rcs.group):
- Access to WebUI with marketing role.
- Create Segment:
- Creation of Profile Set
- Graphical modeler
- Create Filter: We have already tried many different filters (we already seen notes referring to this matter).
- Example1: “today”
- Count target group. Here I would like to stand out that once you click on the “Count” option, immediately it shows 0 results. In other words, it doesn’t process any information. With other attribute lists it takes some time to process, no matter the filter or the attribute list you use. However if we create a new Data source with data "Extraction from Query" (transaction RS02) based on this standard CRM_MKTTG_BP_BIRTHDATE Infoset and we test the functionality using transaction RSA3, IT DOES RETURN RESULTS (with “today” filter and other)! So it seems that the problem has to do with the segment builder, not the Infoset.
- Result: it never return any results no matter the filter you specify.
Other cases:
- Creation of a new Data source with data "Extraction from Query" where you enter the name of your new query
- Creation of a Data source based on the standard CRM_MKTTG_BP_BIRTHDATE Infoset
- RSA3: Extractor checker in order to test the Data source: