Hi Experts,
My requirement is to configure RTOM in the system. I have created RTOM based campaign and when I maintain conditions in u201CEligibility and Agent skills Rulesu201D assignment block, I am unable to save the campaign. It throws the following error despite maintaining all the required settings in spro.
u201C Error while saving the rule; Contact technical support
Error in rule; navigate to rule details screen to correct it
Data not saved; save log u201D
Looking forward for your responses.
Kindly guide me to a way out for resolving this issue.
Thanks in Advance,
Shruthi