Hey guys,
I am trying to implement the campaign automation. My problem now is, that I am not getting the survey responses back into the CRM System so the next campaign element cannot start.
We do not use a BW; and in terms of the .xml for the URL generation I used bsp and not for example mailto. When I tested the URL it worked fine. I as well checked the workflows, they also seem fine. When I created the mailform and inserted the hyperlink I choosed the option no tracking as I said before, we do not use a BW.
Can you tell me if I missed any configuration steps? I also started the internal CatServer, as mentionend in many notes.
I highly appreciate your help.
Best regards,
Janine