Hello Guys,
I have a requirement to fulfill but i am not able to identify the process need to be followed to get this functionality. i am using SAP CRM 7.3 and the requirement is that i need to create a survey on the basis of marketing attributes and that survey will be sent in a mail form via campaign automation.
I have to send the mail containg the survey to the contact persons and they will fill up the survey and the result should be that - marketing attributes from the survey should gets updated to the account of the organization automatically. it means that survey will be attend by the contact persons and the attributes will be updated in organization's markting attr data of whom he is a contact person.
So please let me know how can i do this.
Thanks 