Hello experts,
On the account overview page, the Contacts assignment block allows you to create a new or add an existing contact into the account (account X).
Adding a new contact from another account (account Y) is simple and the contact gets successfully added. However, how can we remove this contact just from this account (account X)?
If you click on the trash can icon (under Actions) then the contact gets deleted from both accounts (X and Y). We donu2019t want this; we would like to delete the contact just from account X.
Is it possible to do this from the Web UI using standard SAP functionality? Please note that a relationship u201CHas Contact personu201D is not created on the Relationships assignment block when the new contact is added from account Y to account X.
We are on SAP CRM 6 - 2007.
Thanks.